Accessibility

At The Tower Theatre, we are committed to ensuring that every visitor enjoys a comfortable, safe, and inclusive experience. Here’s a detailed guide to help you plan your visit with ease.

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For those arriving by car, there is a drop-off and collection point just 2 metres from the main theatre entrance, making it easy for guests to access the building quickly and conveniently. Please note that waiting is not permitted in front of the main entrance — this space is for dropping off and collecting passengers only.

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• Main Car Park: The floodlit tarmac car park has 60 spaces, ensuring secure parking during your visit.
• Disabled Parking: Two dedicated disabled parking bays are located near the main entrance.
• Overflow Parking: An adjacent grass area can accommodate an additional 15 vehicles when weather conditions permit.
• Roadside Parking: Ample parking is available on the road opposite the theatre (Royal Military Avenue).
• Public Transport: For those using buses, a stop on North Road is just a short walk from the entrance.

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We want everyone to enjoy their visit to The Tower Theatre.

Accessible Seating

Auditorium

• Row A is the only row reachable without stairs, and includes four wheelchair spaces.
• It must be booked directly through the Box Office — not online.
• All other rows (B onwards) require stairs; there is no lift to the auditorium seating.
• If you use a wheelchair or have limited mobility, contact us before booking so we can help you choose the best seats.

Blue Room

There is level access throughout the Blue Room.

Hearing Loop

A hearing loop is available in the auditorium for compatible hearing aids.

Accessible Toilets

Located on the ground floor, these facilities are equipped with emergency pull cords linked to the bar for added safety.

For any other access requirements, get in touch with the Box Office — we’re happy to help.

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For families with young children, baby changing facilities are conveniently located in the accessible toilet on the ground floor.

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Your safety is our priority.

• Trained Staff: Several staff and volunteers hold valid Level 3 Emergency First Aid at Work certifications.
• Defibrillator (AED): A defibrillator is housed in the foyer, and certified First Aiders are trained to use it in case of an emergency.

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The Tower Theatre is proud to be an assistance dog-friendly venue.

• Seating Options: If you are attending with an assistance dog, please contact the Box Office in advance to arrange seating together or discuss dog-sitting services during the show.
• Comfort for Your Dog: Water bowls are happily provided to keep your assistance dog comfortable.

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This Website

We’ve built this site with accessibility in mind, including:

• A “Skip to main content” link for keyboard and screen reader users
• Clear, visible focus outlines when navigating by keyboard
• Text and colour combinations checked against WCAG contrast guidelines
• A properly structured heading hierarchy so screen readers can navigate the page’s outline
• A built-in accessibility toolbar (the button in the bottom-left corner of every page) offering contrast modes, a dyslexia-friendly font, larger text, a read-aloud option, and more — genuinely functional, not just decorative

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Reporting a Problem

If you have difficulty using this website, or have questions about accessibility at the theatre itself, please contact our Box Office and we’ll do our best to help.

We look forward to welcoming you to The Tower Theatre, where inclusivity and accessibility are at the heart of our guest experience. If you have specific requirements or questions, please do not hesitate to contact our team.