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Ticket Information

We will send an email confirmation with your tickets included, you can download your tickets and save them onto your phone, or you or you may choose to print at home.

When you arrive at the theatre all you need to do is show us your tickets on your smart phone or show us your printed tickets.

If you could ensure that your phone screen is bright this would help our FOH volunteers view your tickets quickly.

If you are unable to use a smartphone to download your tickets, or unable to print your tickets at home, don’t worry, you’ll still be able to pick up physical tickets from the Box Office.

If you have lost your e-tickets or your printed version, just email office@towertheatrefolkestone.co.uk so we can help.

Your tickets can either be sent to you (postage charge is 80p) or can be collected in person from the Box Office.

We are currently running a special offer if you buy ten tickets you only pay for nine. Contact the Box Office for more information.

The Tower Theatre does NOT endorse using ANY secondary ticketing sources (i.e. “scalpers” online or in-person). Our ticket office cannot resolve any issues involving lost or fake tickets. Tickets for all shows are sold through our ticketing agent thelittleboxoffice.com/towertheatrefolkestone online or in-person at The Tower Theatre box office. The Tower Theatre has the right to change/cancel ticket transactions that are suspected of being purchased for the sole purpose of reselling. If you do experience any issues with tickets and/or sellers, please contact the box office.

When you book tickets at The Tower Theatre you provide us with some basic personal information in order for us to process your booking.

At the time of your booking we will also ask you if you wish to receive information about forthcoming productions and events at The Tower Theatre. If you provide your consent, then we will occasionally contact you with this information. We will not share your details with anyone beyond The Tower Theatre for marketing purposes, nor will we pass your information onto third parties except to facilitate our mailing to you.

We will offer you the opportunity to opt out of future mailings at every contact, either by email or by contacting our Box Office on 01303 223925.

Paying for tickets

There is a £1.00 fee for all bookings (this is per booking, not per ticket). This will be applied at checkout when ordering through our website and when booking in person.

We welcome payment by credit/debit card free of charge.

Cheques should be made payable to ‘The Folkestone-Hythe Operatic & Dramatic Society‘ or simply ‘FHODS‘.

In person at the Box Office – please do not send cash in the post.

Refunds are not available for any event, unless the event has been cancelled or postponed.